Question 1

Is it really worth the investment?

Accepted Answer

We'll let our clients answer that one.

One recent client told us that she and her husband had attacked their garage every six months, for years. They'd hire a skip bin, spend the weekend on it, and never quite get there. We finished it in one day with three organisers. She's already planning the next space.

What clients consistently tell us after a project: they feel calmer. Lighter. The dread they used to feel opening a cupboard is gone. Everyone in the house knows where things live. They move faster, think more clearly, and genuinely enjoy being at home in a way they hadn't expected.

This is not tidying. It is a proper system, built for your life, installed in your home by people who do this every single day.

Question 2

What does a professional organiser actually cost?

Accepted Answer

We know this is the question on your mind, so let's answer it honestly. Projects with SORT my Space start from $550 for a half-day session. A full pantry or walk-in wardrobe typically sits between $1,800 and $2,700. A garage is usually between $2,700 and $3,600.

All pricing is quoted specifically for your home during your free Strategy Session, where we'll walk through the space, understand your goals, and give you a clear scope before you commit to anything.

What's included that most people don't expect: your organiser's travel, time at the recycling and donation centres, multiple charity drop-offs, and all the back-and-forth that comes with doing this properly. You pay one fee. That's it.

Most clients tell us that once they experience the result, they immediately start planning the next space.

Question 3

What is the SORT Framework and how does it work?

Accepted Answer

Every project at SORT my Space follows our four-step SORT Framework, developed through hundreds of homes and refined to create results that actually last.

Simplify. We start with your vision for the space, then remove everything that doesn't support that function. No pressure, no judgment. Just clarity.

Organise. We design systems based on how you actually live, not how a magazine thinks you should. Sustainable, intuitive, and built for your household specifically.

Review. We measure, evaluate and identify exactly what products or storage additions will genuinely help, so nothing we recommend is clutter in disguise.

Tidy. We hand the space back to you with a clear understanding of how to maintain it as life evolves: the Costco run that throws everything off, the season change, the new addition to the family. We've thought of it.

And seven to ten days after every project, we check in. If something isn't working the way you expected, we'll sort it over the phone or come back and fix it in person. That follow-up is always included.

Question 4

How long will my project take?

Accepted Answer

Every home is different, and every project is scoped specifically to you. We'll give you a clear picture of timing during your complementary Strategy Session, but here's a general guide to help you plan:

Part day Session (approx. 3 hours) 
Ideal for a single space that already has good bones and just needs a refresh or fine-tune.  
Perfect for clients who have a lot of items to review and declutter (downsizing preparation appointments).

Full day Session 
Perfect for a full pantry, hallway cupboard, or standard wardrobe. One organiser, one day, genuinely transformed.

Two days (or one day, two organisers)  
A storage room, walk-in wardrobe, or a kitchen and pantry tackled together.

The Full SORT
If you're ready to go through your entire home using the KonMari method, category by category, we're with you every step. Clothing, books, papers, miscellaneous (all the other categories - hobbies, kitchen etc) and finally sentimental. 
This is for the person who doesn't just want a tidy home; they want a completely different relationship with their space. Timing depends on how much you'd like to do between sessions, but typically this is 10 or more sessions.

Question 5

Do I need to be home during the project?

Accepted Answer

It depends on what you're after, and honestly, both work beautifully.

For Samantha: if you have booked us to come in and do it for you, you do not need to be there. We are comfortable working independently, accessing your home however suits you (key safe, security, whatever works), and we will send you a message if there is anything we need a quick decision on. We would love to see you at the end for the reveal. That part is always worth being home for.

For Charlotte: if you want to be part of the process, learning the system and working through your spaces with our team, we would love to have you there. Some categories, particularly clothing and sentimental items, are really best done together. You'll absorb so much expertise along the way and you'll leave knowing exactly why every decision was made.

Either way, we'll need you present for the Strategy Session at the start, and we'd love to walk you through the finished space at the end

Question 6

Should I tidy up before you arrive?

Accepted Answer

Please don't. Tidying up before your organiser arrives is like cleaning before the cleaner comes. We need to see the real picture so we can build a system that fits your actual life, not a temporarily tidy version of it.
What we do ask: make sure the space we're working in is safe and accessible, and try to have everything that belongs in that area close by. If we spend the day perfectly organising your pantry only to discover there are six more bags of groceries in the boot of your car, we'll need to revisit the plan.

If we're tackling your pantry: it's actually ideal to do a grocery shop beforehand. Even if you usually shop on the weekend and you've booked us for a Friday, that's fine. We always leave room for a full shop's worth of stock.

Pro tip: round up the Tupperware from every corner of the house before we arrive. The lids, the bases, the one that's been living in the car since 2022. We need the full picture to organise it properly.

Question 7

Do you source the products and storage solutions for us?

Accepted Answer

Yes, completely. We take care of all product sourcing as part of your service. We'll arrive with everything we think the space might need, try it in context, and take back whatever we don't use. You never set foot in a shop, compare lazy susans at Kmart, or return anything.

Products are invoiced at cost plus 20%, which covers our sourcing, testing and returns time. Our travel, charity runs, and tip trips are all included in your project fee. One clear quote, no surprises.

Question 8

Do I have to decant everything in my pantry?

Accepted Answer

Absolutely not. Decanting is gorgeous and there is a reason those pantries go viral, but it is not a requirement and it is never a condition of working with us.

If a full decant would make your life harder (more washing up, more refilling, more mental load), we'll design a system that looks beautiful and functions brilliantly without it. A pantry that works for your actual life will always beat one that looks perfect on Instagram but drives you quietly mad.

Question 9

What can I do to help keep costs down?

Accepted Answer

The most effective thing you can do is declutter before we arrive. If you have a free hour on the weekend before your appointment, pull out anything you already know you no longer want. Fewer items to work with means a faster project and a lower cost.

If you are working with us across multiple sessions, we can also leave you with between-session actions so you are making progress independently. This shortens the overall project without compromising the result.

That said, if you would rather hand it all to us and come home to a finished space, that is exactly what we are here for.

Question 10

Are you going to judge me?

Accepted Answer

Umm, no.  A big, unmissable standing-in-the-middle-of-the-path-like-a-toddler-who’s-not-gonna-move  NO.

That’s not what we’re here for.

We’re about organising your things – with you or for you – to create spaces that make you feel good and  that make your life easier.  After years of sorting, organising, tidying and zhuzhing people’s homes, we’ve seen it all, girlfriend.

Question 11

Are you going to make me a minimalist?

Accepted Answer

We work with minimalists, maximalists and medium-alists (yeah, we made that up).  We work with you wherever you’re at, however you roll.  You should keep the things that make you happy and that still serve the person you are or want to be.  There’s no right or wrong way to organise your home.  It’s about finding the way that suits you.

Question 12

Are you going to make me get rid of everything?

Accepted Answer

Nope, nup, nein.  We’re guided by you.  We can certainly de-stash your bus tickets dating back to 1994 but only if you want us to.  It’s normal to have things you’re attached to or that evoke memories.

We will encourage you to think about your goals and if items spark joy for you, but ultimately you do whatever is right for you.

Question 13

What is the difference between cleaning and organising?

Accepted Answer

Cleaning takes care of your surfaces and environment. Organising takes care of your belongings and how they are arranged within it. They are different skills, different tools, and a different kind of focus.

We are organisers, not cleaners. That said, we care about the spaces we work in. If we are reorganising a pantry shelf and there is a honey spill underneath everything, we'll deal with it. If the top of the kitchen cupboards has a decade of stovetop oils and dust fused together, we'll do what we reasonably can. A clean, organised space is always the goal, even if deep cleaning is not formally part of what we do.

Question 14

What are your qualifications?

Accepted Answer

SORT my Space was founded by Tamara Speedie, whose background spans a deliberately unusual mix of disciplines. Tam holds a Bachelor of Psychological Science, is a certified KonMari consultant, an accredited professional organiser with the Organising Academy, and is registered with the Institute of Professional Organisers. She is also a certified personal stylist, a certified coach, and a master practitioner of neuro-linguistic programming and hypnosis.

That combination is not accidental. The psychology, coaching and NLP background informs how we work with clients through the decisions that feel hard, the attachment to things that no longer serve them, and the habits that need to shift for a new system to actually stick. The styling eye shapes how spaces look and feel, not just how they function. Every part of how SORT my Space works was built from this foundation.

The team Tam has built around that foundation is equally considered. Across the SORT my Space organisers you will find psychology degrees, postgraduate business qualifications, certifications in home organisation, and a background in aged care that makes our Adelaide team particularly skilled at supporting clients navigating significant life transitions. What strikes us most about the team is how many of them share a background in travel and hospitality: people who instinctively understand that how a space feels when you arrive matters just as much as how it functions.

Every team member is trained, guided and continuously developed within the SORT Framework. Whoever walks through your door has been prepared to deliver the same quality, care and expertise you would expect from the person who built the whole system.

Since 2021 the team has worked across more than 200 homes throughout Queensland, Northern NSW and South Australia, donating over 10,000 kilograms worth of items to charities on behalf of our clients along the way.

Question 15

What kind of insurance do you have?

Accepted Answer

We have Professional Indemnity and Public Liability insurance which we can share with you on request.