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  • How long will my job take?
    Every project is different. We’ll give you an idea of the duration of yours in our strategy session. As a guide: Part day – Refreshing a space that has an established system. Some optimisation required and moving a few things around though the review has already been actioned and everything currently fits neatly. Most commonly booked by our subscription clients who see us on a regular basis. Full day – If space isn't a commodity you still have based on the number of items within your home this might be where things sit for you. A full pantry/hall cupboard/standard wardrobe (not Walk-In-Robe). Two day – A single car garage, Walk-In-Robe, Kitchen and Pantry together. This can be booked as one day with two organisers too. Full Tidy Festival – If you want the full KonMari Experience reviewing and organising each of the categories, Clothing, Books, Papers, Komono (Miscellaneous) and Sentimental, we are here to support you. Depending on how much homework you'd like to do between sessions this could simply be 10 part day sessions, or it could be upwards of 10 full day sessions.
  • Do I have to decant everything in my pantry?
    While decanting definitely brings the looks (so pretty) and charm (see everything at a glance) it is by no means a prerequisite or even a condition of a pantry refresh. Those Insta worthy, drool inducing pantries are typically decanted. But if that’s going to make life harder for you, it gets a no from us.
  • What containers do I need to buy?
    After our strategy session we’ll send you a shopping guide with a list of items we recommend you get before we start. This will maximise our time together. We can buy the containers on your behalf as part of our SORT For You service. Any items we provide for you will be billed at cost +20%.
  • Are you going to judge me?
    Umm, no. A big, unmissable standing-in-the-middle-of-the-path-like-a-toddler-who’s-not-gonna-move NO. That’s not what we’re here for. We’re about organising your things – with you or for you – to create spaces that make you feel good and that make your life easier. After years of sorting, organising, tidying and zhuzhing people’s homes, we’ve seen it all, girlfriend.
  • Should I tidy up first?
    No, you don’t need to tidy things before we come. That’s what we do. We do ask that the space we’re working in is safe and accessible, but please have as much of the stuff you want organised close by so we can see it. The last thing we’d want is to spend the day optimising your zone so that it effectively houses all your precious belongings, only to find out there was a secret stash of goodies in the boot of the car that also needs to fit there. Pro tip! Feel free to stack the dishwasher but put a call out for the kids to return all the Tupperware so we know how much you have and can organise effectively.
  • What is the difference between cleaning and organising?
    Cleaning takes care of the environment and organising (or tidying) takes care of the items/possessions. Cleaning isn’t part of what we do.
  • Will you clean as you work?
    If shelves are dusty or dirty, we will give them as light surface wipe when needed. Any cleaning of possessions is ultimately your responsibility. Out of respect for you and the time you’ve booked, we can drop this step to make sure your area is completed, if it looks like we’re tight on time.
  • Are you going to make me get rid of everything?
    Nope, nup, nein. We’re guided by you. We can certainly de-stash your bus tickets dating back to 1994 but only if you want us to. It’s normal to have things you’re attached to or that evoke memories. We will encourage you to think about your goals and if items spark joy for you, but ultimately you do whatever is right for you.
  • Are you going to make me a minimalist?
    We work with minimalists, maximalists and medium-alists (yeah, we made that up). We work with you wherever you’re at, however you roll. You should keep the things that make you happy and that still serve the person you are or want to be. There’s no right or wrong way to organise your home. It’s about finding the way that suits you.
  • Do I have to be there?
    For the SORT With Me service where we teach you how to do it – yes. For the SORT For Me service – no. But you are welcome to hang out with us while we work – it’s your home. We will need you present for the strategy session and we’d love to see you in person at the end so we can give you a tour.
  • What can I do myself in this process to save money?
    If you’re booking our SORT With Me service, we can leave you with “homework” or an action plan to help guide you between our sessions. That will get the project done quicker and require shorter sessions with us. If you’re booking our SORT For Me service, having less to fit into a space typically requires less time. If you’re running in super mode the weekend before our appointment – go wild and pull out any of the things you own you don’t want anymore. That way we can spend our time optimising the space you have to suit the life you want. In some instances, we may be able to identify some items that you may wish to discard, but typically that’s a very personal part of the process and we wouldn’t want to be seen to be leading the witness your honour. So we would work on keeping all of your items and making things fit into the space in your home.
  • What are your qualifications as a professional organiser?
    Head Organiser and Founder, Tamara Speedie, is a certified KonMari consultant and holds a Bachelor of Psychological Science. While there are no qualifications required for a professional organiser in Australia, Tam is registered with the Institute of Professional Organisers.
  • How can investing in storage solutions help save time?
    When you can find the things you need, you can see and reach them easily. And when things have a home in a place that suits how you live, it’s easier to return them.
  • What kind of insurance do you have?
    We have Professional Indemnity and Public Liability insurance which we can share with you on request.

FAQ's

We acknowledge and give thanks to the people of the Bundjalung and Yuggera nations.  The Traditional Owners of the land we live, work and grow on. This land always was, and always will be Aboriginal land. 

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